Trust & Compliance
Trust & compliance
Voice and speech are sensitive data. What the law says about conversational AI is moving fast in 2026 — and it's poorly explained elsewhere.
Two deadlines matter most in 2026: GDPR obligations specific to voice (biometric data, consent, retention), and the EU AI Act's Article 50 entering into force on August 2, 2026, requiring clear disclosure that a caller is talking to an AI. Few companies have actually mapped what that means for them in practice — in the EU or beyond, since many US and global vendors are watched against the same bar.
Coming on this pillar
- Voice AI and GDPR: what's actually required
- EU AI Act: obligations from August 2, 2026 (Article 50)
- US AI voice disclosure laws: state by state
- Call recording and consent for AI voice agents
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